Kerikaya Privacy Policy – Your Data Is Safe With Us

1 Introduction

Kerikaya is a trusted online gaming and entertainment platform for users in Bangladesh. We believe that your personal data belongs to you, and protecting it is our responsibility. This privacy policy gives you a full picture of what information Kerikaya collects, how it is used, and how securely it is stored.

By using the Kerikaya platform, you are considered to have accepted this privacy policy. If you have any objections to any of the terms, please contact our support team before continuing to use the platform. We are always ready to answer your questions.

This privacy policy was last updated in January 2026. Any future changes will be reflected by an updated date on this page, and registered users will be notified by email for any significant updates.

2 What Information Is Collected

Kerikaya collects different types of information depending on how you use the platform. The table below provides a detailed breakdown of each data type and the reason it is collected:

3 Purpose of Data Use

Kerikaya uses collected data only for specific, legitimate purposes. Our core principles around data use are transparency and ensuring the best experience for our users.

• To create and manage your account and ensure its security.
• To process deposit and withdrawal transactions.
• To maintain a safe gaming environment through age and identity verification.
• To prevent fraud, money laundering, and other illegal activities.
• To resolve technical issues and improve platform quality.
• To keep you informed about new bonuses, promotions, and updates (with your consent).
• To meet legal and regulatory compliance obligations.
• To provide customer support and resolve complaints.

Kerikaya never sells your data to third parties for marketing purposes. Marketing communications are only sent with your consent, and you can withdraw that consent at any time.

4 Data Retention & Duration

Kerikaya only retains your data for as long as it is necessary or legally required. Your information is kept for the duration that your account remains active.

• After account closure, certain data may need to be retained for a specified period for regulatory reasons.
• Transaction records are retained for a specified number of years as required by law.
• Once no longer needed, data is securely deleted or anonymized.
• Removing data from backup systems may take some time, but it is deleted from active systems immediately.

5 Sharing Data with Third Parties

Kerikaya does not sell your personal data to any third party. However, limited information may be shared in the following circumstances:

• Payment Providers: Only the information necessary to process a transaction is shared. These providers are also bound by confidentiality agreements.
• Identity Verification Services: Documents may be shared with an approved verification provider as part of the KYC process.
• Legal Authorities: Data is disclosed in compliance with the law when a valid government or court order is received.
• Security Partners: Limited data may be analyzed with security specialists to help prevent fraud.

In all of the above cases, third parties are bound by Kerikaya's data privacy agreement and are not permitted to share your information with anyone else.

6 Cookie Policy

Kerikaya uses cookies to keep the website running smoothly and to improve your experience. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for the site to function properly. Used for login sessions and security.
• Functionality Cookies: Remembers your preferences and settings, including language and display choices.
• Analytics Cookies: Monitors site usage and helps improve our services.
• Security Cookies: Used to detect and prevent fraud and unauthorized access.

7 Your Rights

Kerikaya believes every user should have full control over their own data. You have the following rights:

• Right to Access: You can find out exactly what information Kerikaya holds about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: Where there is no legal obligation, you may request that your data be deleted.
• Right to Object to Processing: You can request to stop marketing communications at any time.
• Right to Data Portability: You may request a copy of the data we hold about you.

To exercise any of these rights, write to us at [email protected]. We typically respond within 30 days.

8 Security Measures

Kerikaya protects your data to the highest industry standards. Our security infrastructure operates across multiple layers:

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Firewalls and intrusion detection systems are active around the clock.
• Two-Factor Authentication (2FA) is available.
• Regular security audits and penetration testing are conducted.
• Suspicious activity is automatically detected and blocked.
• Staff access to data is role-based and strictly limited.

9 Minor Protection

Kerikaya strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors.

• Age verification is mandatory during registration.
• If a user is identified as a minor, the account is immediately closed and all associated data is deleted.
• If a parent or guardian believes their child has created an account, please contact support immediately.

10 Policy Changes

Kerikaya reserves the right to update this privacy policy as needed. Any changes will be reflected by a new date published on this page.

• Registered users will be notified by email of any significant changes.
• Continuing to use the platform after any changes constitutes acceptance of the updated policy.
• If you object to any changes, you may close your account and discontinue use of the platform.