Kerikaya Terms and Conditions – Know Before You Use the Platform

1 General Terms & Conditions

Kerikaya is an online gaming and entertainment platform. These Terms and Conditions form a binding agreement between you and Kerikaya. By using our website or app, creating an account, or playing any game, you are considered to have automatically accepted these Terms and Conditions.

Kerikaya reserves the right to modify or amend these Terms and Conditions at any time. Continuing to use the platform after updated terms are published constitutes your acceptance of the new terms. It is your responsibility to check this page regularly.

If you do not agree with any of these terms, you should refrain from using Kerikaya. Creating an account or continuing to use the platform constitutes full acceptance of these Terms and Conditions.

2 Account Register

To create an account on Kerikaya, you must provide accurate and complete information. Use of a false name, incorrect phone number, or fabricated details will result in immediate account closure, and no bonuses or winnings will be paid out.

• Only one account per person is allowed. Creating or using multiple accounts is strictly prohibited.
• Kerikaya may request documents at any time to verify the information provided during account registration.
• Keeping your login credentials confidential is your responsibility. You are accountable for all activity that takes place on your account.
• Using another person's account or allowing someone else to use your account is prohibited.

3 Age & Eligibility

You must be at least 18 years old to use Kerikaya. Minors are strictly prohibited from creating an account or using the platform. Kerikaya may request documents to verify your age at any time.

• You may be asked to provide a national ID, passport, or other government-issued document as proof of age.
• If you are under 18 or cannot verify your age, your account will be closed immediately.
• Users from regions where online gaming or betting is prohibited by law are not permitted to use Kerikaya.
• Complying with your local laws is your responsibility. Kerikaya is not liable for any breach of local regulations.

4 Deposits and Payments

Kerikaya supports multiple deposit methods for users in Bangladesh. You can add funds quickly and securely via mobile banking, bank cards, and e-wallets.

• Deposits are generally credited to your account instantly. If there is a delay, please contact the support team.
• You must use your own payment method when making a deposit. Deposits from another person's account are not accepted.
• Kerikaya is not liable for any errors or delays related to payment methods, but will provide assistance wherever possible.
• Minimum and maximum deposit limits may vary by payment method.

All payment transactions are secured through SSL encryption. Kerikaya never shares your payment information with third parties.

5 Withdrawal Policy

Certain rules apply when withdrawing your winnings. Kerikaya aims to verify and process all withdrawal requests within 24 hours.

• KYC verification must be completed before making any withdrawal. No withdrawal will be processed without document verification.
• Withdrawals will only be processed to your registered payment method.
• Minimum withdrawal limits are fixed and may vary by payment method.
• Kerikaya reserves the right to suspend withdrawals in cases of suspicious activity or bonus abuse.
• Additional verification may be required for large withdrawal amounts.

6 Bonus Terms

Kerikaya regularly offers bonuses and promotions for both new and existing users. Each bonus comes with specific terms that must be followed.

• Each bonus comes with a specific wagering requirement that must be met before any withdrawal can be made.
• Withdrawing before meeting the wagering requirement will result in the bonus and any winnings derived from it being forfeited.
• Claiming bonuses from multiple accounts or misusing bonuses will result in account closure.
• Bonuses must be used within a set timeframe. Any bonus that expires within this period will be forfeited.
• Bonuses may apply to specific games. They may not be valid across all games.

Bonus terms vary by promotion. For details on a specific bonus, visit the promotions page or contact our support team.

7 Gaming Policy

Kerikaya follows strict policies to ensure fair and transparent gaming. All games run on certified RNG technology, guaranteeing that every outcome is random and unbiased.

• Any form of cheating, use of bots, or dishonest behaviour is strictly prohibited and subject to penalties.
• Any game errors or technical issues must be reported to support immediately. Attempting to exploit errors for gain is prohibited.
• The rules of the relevant game provider apply and must be followed.
• Game results are final and cannot be changed except in the case of a technical error.

8 Account Closure and Suspension

Kerikaya reserves the right to close or suspend any account in the following circumstances:

• If the terms and conditions are violated or rules are repeatedly broken.
• If an account is created using false information or incorrect age details are provided.
• If bonus abuse, use of multiple accounts, or dishonest gaming behaviour is detected.
• Using another person's account or sharing your account with others.
• If fraudulent activity or funds from illegal sources are detected.
• In the interest of user protection due to responsible gaming concerns.

If an account is closed, any outstanding balance will be paid out subject to verification, though funds obtained fraudulently will be forfeited. To dispute an account closure decision, contact the support team.

9 Limitation of Liability

The Kerikaya platform is operated with the utmost care and security; however, liability is limited in certain circumstances.

• Kerikaya is not liable for technical failures, server outages, or internet connectivity issues.
• Kerikaya is not responsible for delays or errors caused by third-party payment providers or banking services.
• Kerikaya is not liable for any loss resulting from your own negligence in safeguarding your login credentials or sharing them with another person.
• Kerikaya is not responsible for service disruptions caused by natural disasters, government restrictions, or other external circumstances.
• Kerikaya's liability for indirect or consequential losses is limited.

Despite all technical measures in place, should any issue arise, Kerikaya will work to resolve it as quickly as possible and ensure users receive the support they need.

10 Changes and Amendments

Kerikaya reserves the right to change, amend, or update these Terms and Conditions at any time. Any updated terms will take effect as soon as they are published on the website.

• Users will be notified of significant changes via notification.
• Continuing to use the platform after any changes constitutes your acceptance of the updated terms.
• If you do not agree to the changes, you may close your account and stop using the platform.
• You are responsible for saving any previous versions of the terms and conditions for your own records.